Poem Booth User Agreement

Parties

Supplier: VOUW BV, located at Krugerplein 4-1, 1021 KP Amsterdam, The Netherlands.

Client: Tenant of the Poem Booth, an interactive installation by VOUW BV that creates poems from photos.

Acceptance: These terms apply to every quote, order and rental of the Poem Booth. By accepting a quote from VOUW BV (online, by e-mail or by payment), the Client accepts this User Agreement in the version referenced in the quote.

Whereas:

VOUW BV is a leading provider of innovative technological art installations and the developer of the Poem Booth, an interactive installation that generates poems partly based on users' photos.
Customer information such as full name, contact details, and any additional information is collected upon order confirmation, invoice payment, or delivery confirmation.
The customer intends to rent the Poem Booth for an agreed period at the price stated in the invoice sent to which this agreement applies.
The client wishes to use the unique features of the Poem Booth to offer visitors an interactive experience.
VOUW BV is responsible for the delivery, installation, and operation of the Poem Booth, provided that certain operational aspects, such as the internet connection, are arranged by the customer.
Both parties recognize the importance of clear agreements regarding payment, liability, intellectual property and the procedure for any disputes.

Customer Obligations

The customer agrees to provide the following information and facilities to ensure the successful implementation and operation of the Poem Booth:

Full name and contact details of the client, including a primary contact person for the duration of the agreement and any additional information requested (such as the design of the poems and any topics of the poems that require special attention).
A suitable location and the necessary infrastructure, including a suitable power outlet and a stable internet connection.

Article 1: Scope of Delivery

1.1 The delivery includes the Poem Booth, which consists of a cabinet with a screen, camera, button, and optional printer. The software for generating poems is included.

1.2 VOUW BV is responsible for the installation, including connecting the Poem Booth to power and the internet, provided that the operation of the internet is the customer's responsibility.

Article 2: Timeline and Installation

2.1 The agreed-upon start time means the Poem Booth is operational, provided all conditions are met. The end date and time indicate the dismantling.

2.2 After installation it is assumed that the installation has been completed satisfactorily, unless the customer immediately indicates otherwise.

Article 3: Installation requirements

3.1 The customer must ensure a functional internet connection via Ethernet or a secure Wi-Fi network. Wi-Fi networks with login screens and additional usernames are not supported.

3.2 A working 220-240 volt electrical outlet must be available near the installation location of the Poem Booth.

Article 4: Payment terms

4.1 Payment of 100% of the costs must be made in advance.

4.2 In the event of cancellation, an administration and cancellation fee of €50.00 will be charged. Cancellations within 20 days of the reservation date will incur an additional charge of 50% of the rental price. For cancellations less than 48 hours before the reservation date, the client is obligated to pay 100% of the rental price.

Article 5: Intellectual Property

5.1 VOUW BV retains all ownership rights to the Poem Booth, including all rights to the software and design. Customers who rent the Poem Booth receive a temporary license to use the software and design for the rental period. Copyrights on the generated poems belong to VOUW BV and/or the poet who contributed to the prompts. The customer receives a non-exclusive license to use the poems.

5.2 The client has the right to create and use images of the Poem Booth for promotion and publicity related to the event for which the Poem Booth is being rented. If the organization wishes to use the work for other purposes, additional agreements will be made.

Article 6: Maintenance and Support

6.1 If a printer has been ordered, a representative from VOUW BV will be present to replace the print rollers if necessary. Otherwise, support is limited to installation and disassembly, unless otherwise agreed.

Article 7: Liability and Damages

7.1 VOUW BV is not liable for external short circuits, power failures and/or internet problems.

7.2 VOUW BV is not liable for any reactions or feelings of users who may be offended by content generated by the Poem Booth. It is the client's responsibility to manage this risk and take measures to support visitors if necessary.

7.3 Damage caused by the customer or by force majeure is not the responsibility of VOUW BV, except in the case of negligence on the part of the customer in preventing the damage. The customer is responsible for immediately informing VOUW BV of any damage.

7.4 After delivery of the Poem Booth, it will be jointly checked for damage by an installer from VOUW BV and the customer.

Article 8: Privacy and Security

8.1 Data processing: When using the Poem Booth, the input photo is processed to generate a portrait and a personalised poem. The input photo is stored temporarily on a secure server and is automatically deleted within 24 hours.

8.2 Generated content: The generated portraits and poems are stored so that guests can retrieve them via a personal QR code and so that the Client can view results and statistics in the client portal. They are kept for 12 months after the event and then deleted, unless the Client asks for earlier deletion. VOUW BV may use generated poems and anonymous descriptions to improve the Poem Booth. Generated portraits are only used for promotion with the Client's permission.

8.3 Client Information Obligation : The client is responsible for informing visitors and guests about the Poem Booth's operation. This includes the temporary nature of photo storage and the "poem generation" process. If guests can leave their e-mail address to receive their poem, this address is used only to send the poem and, if the guest has given separate consent, for the Client's communication. The Client is responsible for the legal basis of any further use. E-mail addresses are deleted one year after the event.

8.4 Client data: VOUW BV processes the Client's personal data (name, contact details, booking details) to manage the booking, invoicing and support, and for its own marketing to business clients. For this, VOUW BV may use processors such as hosting, e-mail, accounting (Moneybird) and advertising platforms (e.g. Meta and LinkedIn, using hashed contact details for custom audiences). The Client can object to marketing use at any time via contact@poembooth.com.

Article 9: Termination and Withdrawal

9.1 VOUW BV reserves the right to recall the Poem Booth if it is used under harmful conditions, without compensation to the customer, after first issuing a warning.

Article 10: Other Provisions

10.1 This Agreement is governed by Dutch law.

10.2 All disputes arising from this agreement shall be submitted to the competent court in Amsterdam.